We are dedicated to supporting the optical community


Our mission is to provide comprehensive support and assistance, ranging from financial help for immediate difficulties, to short term support. With the right help and advice the beneficiaries can move forward independently in their lives again.

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OptomHelp

OptomHelp was founded to alleviate financial hardship for optometrists and their dependents.


Assistance from OptomHelp may be offered to beneficiaries on an immediate or short-term basis, depending on individual needs. The Fund is primarily funded by The Association of Optometrists and The College of Optometrists. Additional contributions are received from LOC's, individuals and occasionally via legacies. The Fund is administered by ten honorary trustees, appointed by The College and the AOP and assisted by the administrative team. The trustees are members of the optometric profession with considerable expertise in the optical sector.

OptomHelp
Who we are
The Benevolent Fund as it is today formed in 2000 when the separate benevolent funds of The College of Optometrists and Association of Optometrists merged. The history of benevolence in our profession however goes back much further to the times of The British Optical Association.
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Are you looking for help? 
If you are in need of financial assistance, we encourage you to get in touch. Our service is completely free of charge and our experienced team may be able to offer more than just financial help- including guidance, practical support and a listening ear.
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are reviewed by our team of trustees and we guarantee feedback on all applications.
Our Promise
We offer help that is confidential, compassionate and your situation considered fairly.
FAQ

Frequently asked questions about OptomHelp

Who can apply?

If you are an optometrist, a widow or widower or partner of an optometrist or a retired optometrist and either you or your partner have been registered as an optometrist with the General Optical Council, you are eligible to apply for assistance. We can also help any member of your family who is dependent on you for financial support. Pre-registration optometrists are also eligible to apply. You must be living in the UK and experiencing financial hardship.

Can Students apply?

In some cases, yes but only if you are experiencing exceptional personal or financial circumstances. Every application is assessed individually. If you are an optometry student, you should apply to and receive the outcome of, your universities hardship fund first.

Is my application confidential?

Yes, absolutely. All enquiries and applications are handled with complete confidentiality and care. Only Trustees, the OptomHelp administrative team. If we refer rather than signpost you to other trusted agencies, we will ask your permission to pass on your details first.

What kind of help is given?

Grants are dependent on individual needs where there is evidence of hardship or potential hardship. They may be given as a one-off amount or on a short, fixed term basis until you can be independent again. We tailor our support to tackle your priority needs. If we feel you would benefit from advice or practical support from another trusted agency, we will offer to refer you and will normally cover the cost where applicable.

Is long term help available?

We aim to help you through a temporary crisis. With the right help and advice we hope to help the beneficiaries so they can move forward independently in their lives again. However, with beneficiaries who are experiencing serious long term debilitating illnesses, we may consider longer term support.

Do you help people with mental health problems?

Yes, we support people facing mental health challenges, especially where these are linked to financial difficulties. We aim to help with both the financial pressures and your overall wellbeing.

How do I apply?

You can apply online, call us, or email to request anapplication form. We also offer a confidential telephone conversation if youwish to discuss your situation before you complete the application form.

What information do I need to provide?

A summary of the information you need to provide for us to process your request is found in the table linked to below.  

See Table On Documents & Information
How is OptomHelp funded?

We are funded primarily by The Association of Optometristsand The College of Optometrists. We also receive donations from LOCs, legaciesand personal donations. A previous applicant of the Optical Beneficiary Fund,fundraised herself for the charity when she had recovered.

Is there anything OptomHelp don’t help with?

We do not offer funding to pay off debt, to pay back friends and family or settle tax bills, business costs or tuition fees.

What happens after I apply?

Once we receive your application, complete with all your supporting documentation the OptomHelp administrative secretary will contact you to guide you through the next steps. We aim to make decisions as quickly as possible. All support is given by the discretion of the Trustees.

How long will my application take?

We aim to process all applications as quickly and fairly as possible, usually within weeks rather than months. Some cases are more complex or urgent so will be treated in a timely manner. As a small charity with limited office hours, we appreciate your patience. Be assured our administrative team will keep you updated throughout.

What can grants be given for?

Grants are given to cover a range of circumstances. Below, we give some examples of situations in which we can help but the list is not exhaustive and we will consider any specific need you have. We may grant a one-off payment to purchase a washing machine, pay a winter fuel bill, pay for essential car or minor household repairs or cover the cost of the GOC registration fee or return to practice training costs.We can provide financial assistance to help someone’s mental or physical quality of life.  For example, funding might be given for respite care, for counselling or therapy, for convalescence or home help while recovering from ill health or an accident.  Help may also be given to purchase a particular disability aid or home adaptation.

How to make a complaint
If you are unhappy about any aspect of OptomHelp please contact the Administrative Secretary using the details provided above. Formal complaints must be submitted in writing-either by post or email, be made as soon as possible and no later than three months after the event in question.

Written complaints can be sent by letter to the address above or by email to the Chair at chair@opticalbenfund.com.
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